How do we get to the beach?

There's a boardwalk off the back deck that leads to the beach. You'll only share access with a guest staying next door in Cassimir East. There are stairs along the way. When you're done with the beach, we have a private outdoor shower on the ground floor.

Is there a pool, and how far is it from the house?

You'll have access to the community pool about 150 feet from our driveway along with bathrooms and showers available there as well.

How much parking is available? Can we bring a golf cart or trailer?

There's room to park four vehicles depending on size. Please keep in mind that it's a shared driveway, so it needs to stay clear. You’re welcome to bring a golf cart, but trailers are not allowed.

What are the sleeping arrangements?

One king in the master bedroom, one king in a hallway bedroom, two double beds in a hallway bedroom, and four twin beds plus a twin trundle in the bunk room. We also provide a Pack ’n Play for an infant. Please bring your own Pack ’n Play sheets.

Is the house suitable for guests who have difficulty with stairs?

We want you to know what to expect: the house has lots of stairs, no elevator and no ground-floor bedroom. The stairs to the third floor are steep, and beach access also involves stairs. Please consider these features carefully if anyone in your group has mobility concerns.

Are pets or smoking allowed?

Pets and smoking are not allowed. Assistance animals are allowed in accordance with applicable law.

Are linens, towels and household supplies provided?

Yes, we provide linens, bath towels, some toiletries and starter household supplies. The kitchen, bathrooms and coffee station are stocked for your arrival, including paper towels, trash bags, dish soap, hand soap, laundry detergent, and a sponge. Pack ’n Play sheets are not provided, so please bring those if you’ll be using it.

Do you provide beach towels, chairs, umbrellas, or other beach gear?

We do not provide beach towels or gear, but third-party beach equipment rentals are available if you'd like to arrange them. Just ask us about rental options before your stay.

What is available for babies and young children?

We provide a Pack ’n Play along with a high chair that clips/hooks onto a standard-sized chair. Pack ’n Play sheets are not provided, so please bring your own.

What kitchen, grilling, and laundry amenities are available?

The house has a fully stocked kitchen and a coffee station with a Keurig, pods, sweetener, and creamer. The house also has a standard coffee maker and coffee filters if needed.

A gas grill, washer and dryer are also available.

Is there Wi-Fi or a dedicated workspace?

Yes, Wi-Fi is available throughout the house. There isn’t a dedicated workspace.

What are check-in and check-out times? How do we get in?

Check-in is at 4 PM and check-out is at 10 AM, local Eastern Time. You’re welcome to request early check-in or late check-out, but we can’t guarantee either. You’ll receive an entry code the day before your arrival.

How old do I need to be to book, and what is the minimum stay?

The primary renter must be at least 25 years old. The minimum stay is seven nights in summer and three nights in the off-season. Just ask us which seasonal requirements apply to your dates.

What are the payment, cancellation and security-deposit policies?

Our standard payment schedule is 50% at booking, with the remaining balance due 14 days before arrival. Please review the payment schedule for your particular booking before you confirm.

Our cancellation policy provides a 97% refund of total booking charges when cancellation is made more than 30 days before arrival, a 50% refund when cancellation is made more than 14 days before arrival, and no refund for cancellations within 14 days of arrival. Please review the cancellation terms for your booking before you confirm.

A security deposit is not required for direct bookings. Please check your quote and rental agreement for any damage-protection charges, terms and responsibilities.

What is there to do nearby?

Looking for things to do? Our area guide covers The Point and Bogue Inlet, Bogue Inlet Fishing Pier, Emerald Isle Woods Park, the Emerald Path, downtown Swansboro, the North Carolina Aquarium at Pine Knoll Shores and Fort Macon. Have a look for ideas, and check current opening times and access rules before you go. We also share local restaurant recommendations after check-in.

Why book directly with Crystal Shoals?

Booking directly lets you get in touch with us, explore the house and local area on our website, and can save you up to 15%.